As CAMA is a representative body and not a governing one, we don’t have the mandate to hear complaints.
Access media aims to promote and encourage the use of the 12 stations as a vehicle for learning and community education, as well as increasing public understanding and awareness of minority interest groups within the community.
Each station aims to:
As CAMA is a representative body and not a governing body, we don’t have the mandate to hear complaints.
Given the nature of access media and the potential for disagreement and conflict, all stations should have clear internal policies and procedures that can be exercised when a complaint occurs. If you have a complaint, your first point of call should be your respective station manager. Alternatively, if your complaint concerns content that’s been broadcast, you can make a complaint via the Broadcasting Standards Authority here.
If for whatever reason station management isn’t suitable, complaints should be directed to each station’s governance board. You can retrieve each board details via the charities website, here. If a station is found to be in breach of their funding contract, complaints should be directed to NZ On Air.
Respect, fairness, and openness should inform all decision-making and conflict resolution practices. In the event that parties are unable to reach a mutually satisfactory agreement, mediation should be sought as a next step.
E tū covers people working in the media. If you are an employee in the access media sector and would like to know more, see here. Employment in the sector is governed by the Employment Relations Act. If you would like to know more about your rights as an employee see here for more.
Being safe at work is important. It is a responsibility shared by both the employer and the employee. For more information on the Worksafe framework, see here.
The wellbeing of the access media community is also important so that people can flourish. For more information click here, and to access support see here.
